Return & Refund Policy

To be eligible for a return or refund, items must be unused, and in the same condition as received, with original packaging and tags intact. Proof of purchase (receipt or order confirmation) is required for all claims.

To initiate a return or refund request, please contact us at Support@futeshop.com

Damages & Issues

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue as quickly as possible.

All claims regarding missing, damaged, or incorrect items must be reported within 7 days of delivery.

Exchanges (Incorrect Items Sent)

If you received the wrong product, we’ll make it right. Once your return request is approved, we will arrange for the correct item to be sent to you.

For faster processing, we recommend initiating your return as soon as possible after receiving your order.